Administrative Case Manager


Bachelor’s degree with major coursework in sociology, social work, psychology, criminal justice, counseling or a related field. A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, criminal justice, counseling or other social sciences plus 2 years in direct contact with mental health consumers.  Valid driver’s license required.  Bilingual skills (Spanish/English) are a plus.

 Job Activities:

  • In a flexible and creative manner, respond to the needs of consumers and potential consumers both in an office setting (approximately 70% of the time) and in the community (approximately 30%)
  • Assess needs, and provide information and referral for behavioral health and other human services (including health insurance applications) to consumers and their families.
  • Arrange for the provision of emergency services including food, shelter, hospitalization, transportation and other basic needs.
  • Provide on-site and community-based support for new consumers awaiting assignment to agency programs including recovery coaching, and follow up for consumers discharged from these services.
  • Advocate for consumers and collaborate with other community agencies, such as DPA, social security, Mental Health Association of SE PA., other MH/MR agencies etc. in meeting the needs of the consumers.
  • Serve as the agency’s primary liaison and follow-up coordinator throughout the behavioral health commitment process
  • Assist psychiatrists, therapists, and recovery coaches in arranging for hospitalizations.
  • Assist psychiatrists in completing care plans as needed.
  • Complete Crisis Prevention and other trainings as assigned by supervisor.
  • Complete all other duties as assigned by supervisor. 
  • Follow CDC guidelines and agency protocols for COVID-19

To apply, email resume to Kosh Ciaffone, HR Assistant, at   [email protected]

*Central Behavioral Health is an Equal Opportunity Employer and Care Provider