If you haven’t scheduled an appointment yet please check out our Contact Us page for a list of phone numbers and addresses for our various programs and locations. Once you have scheduled an appointment for your initial clinical assessment, here are a few tips that will help you make the process a success.
- Please plan to arrive at least 10 minutes prior to your appointment time. This will allow time for parking the car if necessary, checking in and preparing for the appointment.
- Please be sure to have your insurance/ACCESS card with you and be ready to present it to the receptionist. Also, please be prepared to provide any co-pay that might be required by your insurance company.
- If you cannot make your appointment, please call 610-279-9270 to cancel as soon as possible. Please ask to speak to the Intake Department or press option 2 in order to re-schedule your appointment. If you are scheduled to be seen at the Abington office, please call 267-818-2220 and press option 2.
- If the therapist should call out sick on the day of your appointment, Central will call you as soon as we are made aware of the need to cancel your appointment. If you are scheduled for a 9:00 AM appointment, it is possible that you may be on your way before we can reach you by telephone. Should this occur Central will make every effort to have you meet with another clinical staff member in order for your assessment to take place that day.
- If your contact information changes, please make staff aware of the change. It is important that we have your current telephone number.
- While we understand that situations do arise that prevent you from keeping an appointment, we will not be able to schedule an appointment with you if you have missed two appointments in a row. Staff will ask that you come in to sit and wait until a clinical staff member is able to complete your assessment.
- If you are scheduled for a clinical assessment and are already taking medications, please be sure to bring your medication bottles with you to the appointment. In addition, if you are recently discharged from a psychiatric inpatient hospital, please bring any discharge paperwork and discharge medication list with you to the appointment. If you know that you will be out of medication before your scheduled appointment, please inform the intake worker and therapist.
For information on obtaining patient records or letters please read the Request for Patient Records or Letters page.
Many individuals and their families have fought long, hard battles against mental illnesses and the stigma associated with them. Your support of Central will help bring vital services to the people in our area who need the help the most. No one is ever turned away from the Center because of an inability to pay for services. This makes your contribution even more essential.
Donate Online
You can now make Donations to Central online via Pay Pal. It’s Fast, Secure, and Easy. Just enter an amount in US Dollars into the field below and click “Make A Donation” to get started.
Donate by Mail
Central Behavioral Health
1100 Powell Street
Norristown, PA 19401
If you have any questions regarding donations or any of our services, call (610) 277-4600.
Use this form to print out and mail in your donation. Your support is appreciated!
Central’s Main Office
1100 Powell Street
Norristown, PA 19401
Phone: 610.277.4600
Fax: 267.818.2212
Hours: Monday – Friday 8:30 AM to 5 PM
Site Programs:
- Recovery Coaching and Administration Case Management Services (Adult)
- Outpatient, Intensive Outpatient Program, OASIS (geriatric partial hospital)
- Senior Intensive Support and Senior Outreach Services
- Certified Wellness Recovery Team (CWRT)
- Certified Peer Specialists and Career Center
- Community Outreach Services
- Child Case Management
- Transition to Independence Process (TIP) Program
- Family/Community Supports
- Spanish-speaking Case Management Services
Abington Area Services
2500 Maryland Road
Dixon Building, Suite 130
Willow Grove, PA 19090
Phone: 267.818.2220
Fax: 267.818.2216
Hours: Modified Hours due to COVID-19 Monday – Friday 9am to 5pm, Evening hours provided through telehealth
Site Programs:
- Individual therapy (Adults)
- Group Therapy
- Psychiatric treatment (psychiatric evaluations, medication management)
- Recovery Coaching and Case Management Services
- Senior Intensive Support
- Senior Outreach Services
- Administration Case Management
- Certified Wellness Recovery Team (CWRT)
- Certified Peer Specialists and Career Center
Outpatient & Intake Services
1201 DeKalb Street
Norristown, PA 19401
Phone: 610.279.9270
Fax: 267.818.2214
Hours: Modified Hours due to COVID-19 Monday – Friday 9am to 5pm, Evening hours provided through telehealth
Site Programs:
- Outpatient individual (child, adolescent and adult), couples and family psychotherapy
- Psychiatric treatment (psychiatric evaluations, medication management)
- Dialectical Behavioral Therapy (DBT) Program
- Group Therapy
- CORE (drug and alcohol treatment)
Family Services
1217 DeKalb Street
Norristown, PA 19401
Phone: 610.270.0625
Fax: 267.818.2215
Hours: Modified Hours due to COVID-19. All appointments call (610) 270-0625.
Site Programs:
- Family Based Services
- Intensive Behavioral Health Services (IBHS)
For information on obtaining patient records or letters please read the Request for Patient Records or Letters page.
Central Behavioral Health is a private, non-profit, charitable, multi-service behavioral health facility, governed by a volunteer Board of Directors. It is operated within the context of purposes stated in its legally recorded Articles of Incorporation and the by-laws of the Agency as promulgated by the Board of Directors.
Mission
“Central is a community dedicated to helping people of all ages improve their emotional and behavioral health, develop resiliency, and achieve personal fulfillment.”
Vision
“To set the standard for excellence in the delivery of behavioral health services.”
The reach of mental illness
Mental illness respects no boundaries. It is an equal opportunity disease that can affect anyone – young or old, rich or poor, urban or suburban. Mental illness is arguably the most misunderstood affliction as it wreaks havoc, creating fear, stigma, and confusion. Fortunately, with the advances in research and the efforts of advocacy groups, the myths surrounding mental illness are slowly being dispelled. This improves the likelihood that those who need help, seek it out. And it improves the quality of life of the community as a whole. Abraham Lincoln and Winston Churchill experienced depression. Patty Duke and musician Peter Gabriel live with manic depression. Nobel laureate John Nash lived with schizophrenia. Even Michelangelo coped with mental illness.
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