📍 Location: Norristown, PA, Abington, PA (1 day per week minimum)
🗓 Schedule: Full-time | 37.5 hours/week | Monday–Friday
🌟 About Central Behavioral Health
Central Behavioral Health is a nonprofit organization that has been serving the Montgomery County community for over 75 years. We provide outpatient and community-based behavioral health services for individuals of all ages. Our mission is to empower people to overcome behavioral health challenges and lead fulfilling, healthy lives.
🧠 About the Team Leader Role
The Team Leader will supervise up to nine staff within the Recovery Support Teams Department, in both our Norristown and Abington locations, and provide direct client support as needed. The Team Leader is responsible for verifying staff and team compliance with all applicable State, County, and agency policies and regulations; meeting performance indicators as determined by Montgomery County Behavioral Health Services; and determining the eligibility of referrals for Recovery Coaching services.
The Team Leader will work closely with the department’s Director and collaborate with other members of clients’ interdisciplinary treatment teams to ensure high-quality, coordinated care.
✨ Benefits & Perks
Health & Wellness
- Medical, Dental, and Vision Insurance
- No-Cost Life Insurance
- Short-Term and Long-Term Disability
- Expanded Employee Assistance Program (EAP)
- Identity Theft Protection
- Travel Assistance Services
Financial Security
- 401K Retirement Plan
- Ancillary Voluntary Benefits
- Public Student Loan Forgiveness Program (PSLF) Eligible Employer
- Employee Discount Programs
Time Off & Flexibility
- Starts at 27 days of PTO annually (vacation & sick time): pro-rated based on hire date. (Part-time eligible employees will be pro-rated)
- 7 Paid Holidays + Up to 2 Floating Holidays
- Additional days awarded with tenure
Professional Growth
- Tuition Reimbursement
- Ongoing Professional Development
- Employee Referral Bonus Program
Eligibility requirements may apply
📝 Responsibilities
- Monitor Recovery Coach (RC) charts, documentation, and productivity.
- Complete regular performance evaluations for staff.
- Verify that staff are meeting established key performance indicators (KPIs).
- Provide weekly supervision to staff and additional supervision as needed.
- Coordinate clinical supervision for staff.
- Attend weekly departmental supervisors’ meetings.
- Participate in required trainings and professional development activities.
- Communicate and work collaboratively with consumers, families, agency staff, and referral sources.
- Collaborate with staff from external agencies, including Montgomery County Behavioral Health and Magellan Behavioral Health.
- Assist with resource collaboration to support staff in meeting client needs.
- Assist with community collaboration to obtain and strengthen client referrals.
- Assist with other departmental and agency tasks as needed.
🎓 Qualifications
Education
A Team Leader will have::
- A Master’s degree in social work, psychology, rehabilitation, activity therapies, counseling or education.
- 3 years mental health direct care experience.
Experience & Skills
- 3 years mental health direct care experience.
- Strong interpersonal skills with a nonjudgmental, client-centered approach
- Comfortable with digital tools and basic technology use (tablets, phones, computers etc.)
- Computer exposure to EHR systems is helpful.
- Ability to work both independently and as part of a multidisciplinary team
Other Requirements
- Valid Driver’s license and a good driving record.
- Subject to the requirements of the Child Protective Services Law.
🛡 Clearances
In accordance with state regulations, all prospective new employees/contractors must provide originals for photocopying of the following before starting: All clearances must be within 3 years of hire date for adult positions and 1 year of hire date for Children based positions.
- PA Criminal Background Check
- PA Child Abuse Clearance
- DHS FBI Fingerprint Background Check
Central Behavioral Health is an Equal Opportunity Employer and Care Provider.