📍 Location: Norristown, PA
🗓 Schedule: Full-time | 37.5 hours/week | Monday–Friday
🌟 About Central Behavioral Health
Central Behavioral Health is a nonprofit organization that has been serving the Montgomery County community for over 75 years. We provide outpatient and community-based behavioral health services for individuals of all ages. Our mission is to empower people to overcome behavioral health challenges and lead fulfilling, healthy lives.
🧠 About the Supervisory Role
This position supervises up to nine Child and Transitional Age Case Managers, ensuring staff development while providing direct support as needed. The Supervisor is responsible for maintaining compliance with all applicable state, county, and agency policies and regulations; meeting established performance metrics; coordinating schedules; accepting and assigning new referrals; and representing the department in both internal and external meetings.
The supervisor works closely with the department Director and collaborates with interdisciplinary treatment teams to ensure the delivery of high-quality, coordinated care.
✨ Benefits & Perks
Health & Wellness
- Medical, Dental, and Vision Insurance
- No-Cost Life Insurance
- Short-Term and Long-Term Disability
- Expanded Employee Assistance Program (EAP)
- Identity Theft Protection
- Travel Assistance Services
Financial Security
- 401K Retirement Plan
- Ancillary Voluntary Benefits
- Public Student Loan Forgiveness Program (PSLF) Eligible Employer
- Employee Discount Programs
Time Off & Flexibility
- Starts at 27 days of PTO annually (vacation & sick time): pro-rated based on hire date. (Part-time eligible employees will be pro-rated)
- 7 Paid Holidays + Up to 2 Floating Holidays
- Additional days awarded with tenure
Professional Growth
- Tuition Reimbursement
- Ongoing Professional Development
- Employee Referral Bonus Program
Eligibility requirements may apply
📝 Responsibilities
- Monitor client charts, documentation, and productivity.
- Complete regular performance evaluations for staff.
- Verify that staff are meeting established key performance indicators (KPIs).
- Provide weekly supervision to staff and additional supervision as needed.
- Coordinate clinical supervision for staff.
- Attend weekly departmental supervisors’ meetings.
- Participate in required trainings and professional development activities.
- Communicate and work collaboratively with consumers, families, agency staff, and referral sources.
- Collaborate with staff from external agencies, including Montgomery County Behavioral Health and Magellan Behavioral Health.
- Assist with resource collaboration to support staff in meeting client needs.
- Assist with community collaboration to obtain and strengthen client referrals.
- Assist with other departmental and agency tasks as needed.
🎓 Qualifications
Education
A Supervisor will have:
- A Master’s degree in social work, psychology, rehabilitation, activity therapies, counseling or education.
Experience & Skills
- 3 years mental health direct care experience.
- Strong interpersonal skills with a nonjudgmental, client-centered approach
- Comfortable with digital tools and basic technology use (tablets, phones, computers etc.)
- Computer exposure to EHR systems is helpful.
- Ability to work both independently and as part of a multidisciplinary team
Other Requirements
- Valid Driver’s license and a good driving record.
- Subject to the requirements of the Child Protective Services Law.
🛡 Clearances
In accordance with state regulations, all prospective new employees/contractors must provide originals for photocopying of the following before starting: All clearances must be within 3 years of hire date for adult positions and 1 year of hire date for Children based positions.
- PA Criminal Background Check
- PA Child Abuse Clearance
- DHS FBI Fingerprint Background Check
Central Behavioral Health is an Equal Opportunity Employer and Care Provider